MaritzCX, the leader in experience management for big business, releases a new suite of products that leverages artificial intelligence (AI) and is integrated within its software platform. The AI suite helps clients easily access data sources, unlock insights and trigger faster actions to improve loyalty and business growth.
MaritzCX, a leading customer and employee experience management technology company, today announced that it was the winner of the CX Partner (technology or advisory) award at the 2019 CX Awards, held on 17 October in Sydney. Two of the CX platform provider’s clients also won awards – NRMA took home CX Leader of the Year and CX Team of the Year, and EML won Best CX Transformation award.
MaritzCX, the leading CX management technology company, has appointed Andrew Crowhurst as its New Zealand Country Manager and the first employee in region.
MaritzCX, the leading CX management technology company, has been named as a Leader in The Forrester Wave™: Customer Feedback Management Platforms In Asia Pacific, Q4, 2018 Report. This is the highest ranked category in the report.
Leading customer and employee experience management technology company MaritzCX today announced that Australia’s leading social justice law firm, Maurice Blackburn has deployed its new Employee Experience Suite to help drive employee inclusion and engagement, and ultimately, boost operational performance.
MaritzCX, the leading CX management technology company, features prominently in the shortlist of the inaugural CX Awards that aim to benchmark, recognise and celebrate CX excellence across Australia and New Zealand.
To help clients tailor their customer experience (CX) programs to respond to both the functional and emotional needs of customers, leading CX management technology company MaritzCX has introduced significantly enhanced natural language processing (NLP) Text Analytics Emotion capabilities to its CX software platform.
To help clients achieve high-value return on their customer experience (CX) programs, leading CX management technology company MaritzCX has unveiled a range of enhancements to its platform and service suites. These new capabilities provide large enterprises enhanced ways to improve customer experience and boost the bottom line.