South-East Queensland Water Grid, Queensland Health and Ambulance Victoria are among six high profile organisations who are now using OCA incident management software developed by Australian software company, Noggin. The announcement comes just two months after Noggin and its OCA software was awarded the coveted Evaluation Assurance Level 2+ (EAL2+) certification.
Ambulance Victoria is using OCA for logging, reporting, asset tracking and tactical and strategic coordination of major incidents and events. The system was recently deployed during the Victorian floods when strong winds and rain battered the state damaging trees, powerlines and buildings.
South-East Queensland Water Grid is deploying OCA across all six companies that make up the grid to ensure all participants have live situational awareness of Water Grid emergencies and are better able to manage information and communications during critical situations.
Further extending its foothold in Queensland, OCA is currently in a suitability trial with Queensland Health for the State Health Emergency Coordination Centre (SHECC). The QLD Health Emergency Management Unit is responsible for the State-wide leadership, strategic service and operational policy development of both disaster preparedness and emergency incident management response capability. The unit incorporates emergency health service response planning, disaster management arrangements and counter terrorism planning (key health facility protection).
According to James Boddam-Wetham, Managing Director of Noggin, the increasing demand for OCA reflects a rising concern about security issues in Australia.
“Noggin OCA’s ability to help government departments or commercial companies respond swiftly to an incident or event is proving of great interest. There’s no doubt that security is a priority for most organisations and the options for successfully and securely managing communications around incidents has been limited,” said Mr Boddam-Wetham.
“Noggin is now fielding interest from organisations both locally and overseas. The significant cachet of our recent EAL2+ certification delivers even greater confidence in OCA and Noggin’s ability to meet incident management requirements,” he added.
OCA is already used by a broad range of Australian Government agencies at Commonwealth and State levels and has been deployed by commercial organisations worldwide.
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About Noggin (www.noggin.com.au)
Noggin IT, the development company behind OCA, is an Australian success story. Noggin has been developing and implementing premium business web-based applications since 2000. Noggin’s systems enable businesses to mitigate and minimise risk through the improved management of information, the automation of business processes, and more effective and efficient communication with stakeholders and customers.
OCA - Organise. Communicate. Act - is online software that helps organisations manage issues, incidents and events and related communications to any number of stakeholders. OCA allows proactive planning and is customisable to an organisation’s business processes. It is also interoperable, allowing different organisations using OCA to share content with each other in a secure way.
The primary applications of the OCA technology are in the planning and management of incidents and issues, infrastructure and assets, including:
- Emergency, counter-terrorism, transport and mass gatherings / events
- Law enforcement / police
- Health and bio-preparedness
- Business continuity and workplace safety
- Government and citizen communications
- Infrastructure and operations management